Shipping & Delivery

All Shipping charges are quoted at checkout.  Our shipping ranges between €2.50-€6.50 within ROI depending on the size and weight of the order. We offer shipping by courier and an post. Smaller items can be shipped by an post or a courier, all other items are shipped by courier (monday-friday).

An post postage is standard post and not tracked.

Our courier delivers within 1-2 working days.

UK and US shipping charges quoted at checkout by standard An Post delivery.

All other EU & Canadian orders have a flat rate charge we will confirm the exact charge upon receipt of the order. The difference will be refunded should the amount be less than the flat rate.

Collection at our markets is also offered at checkout (when available) and also local collection in the Lucan, Leixlip, Celbridge area by arrangement.

Wag Boxes and birthday boxes are all shipped by courier.

Wag Boxes are shipped on 7th of the month.

 

Not Received your delivery?

All Courier deliverys receive a tracking number? If you have not received your order within two working days of receipt of our confirmation email (your item has shipped) please contact us at happytailsnaturaltreats@gmail.com.

An Post orders are generally delivered within 3 working days of shipping. However sometimes items go astray. If you have not received your item, please check with your local sorting office that they do not have it awaiting pick up. If your item has not arrived within 7/10 days of shipping please contact us and we will investigate with An Post.